Q: How to buy?

  1. Click “ADD TO CART” at the product page you wish to purchase.
  2. Click “View Cart” to check out.
  3. You will be directed to your shopping cart.
  4. If you want to add more/ reduce quantity, click “ + “/ “ – “ under Quantity and select your quantity you wished to buy.
  5. You can click “ x “ if you do not want to buy this particular item.
  6. After that you go to “Calculate Shipping” fee. You can select the country and state you wished to deliver then click “UPDATE TOTALS” and “UPDATE CART”
  7. Once everything done click “PROCEED TO CHECKOUT” button.
  8. You can click “SHOP PRODUCTS” button if you want to continue buying other items.
  9. After you click the “PROCEED TO CHECKOUT” button, you will be directed to Billing Details page. You need to key in your billing details then click “CONTINUE”.
  10. After that you will reach Shipping Address page. If your shipping address different from your billing address, you can tick the “Ship to a different address?” box and key in your shipping details or else, you can untick the “Ship to a different address?” box if your shipping address same as your billing address. Once everything done, click “CONTINUE”.
  11. You will be directed to “Review & Payment” page.
  12. Select which payment method you want to use to make the payment.
  13. You can choose from Cash on Delivery, Paypal, Debit Card and Credit Card via Paypal.
  14. Click “PLACE ORDER”/ “PROCEED TO PAYPAL” to make payment.

 

Q: Can I purchase without register an account with Solarmo?

Yes, you can proceed to purchase.

 

Q: What is the benefit if I register an account with Solarmo?

Registered customer can view orders, manage your shipping & billing address and edit your account details & password. Not only this, we will send newsletter, promotional coupon or new products to update registered customer.

 

Q: How to retrieve password if you forgot your account password?

  1. Go to “My Account” then click “Register”.
  2. You will be directed to My Account page.
  3. Click the “Lost your password?” then key in your email that you used to register the account and click “Submit”.
  4. Password reset will be sent to your email. Once you have received the email, you click “Click here to reset your password” link to set your new password.

 

Q: How to use coupon?

You can key in your coupon code under “Have A Promotional Code?” on the Shopping Cart page to get your discount then click “APPLY COUPON”.

 

Q: Can’t find what you’re searching for?

If this does not answer your question, please contact us at 088-234222 or email to sales@solarmo.com.my.